Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexis Thompson

Toronto,ON

Summary

High-performing multiphase professional with experience in District Management, Recruitment and Sales. Proven track record of delivering successful improvements for business operations, profitability and team development. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

District Manager

LASHGOD
Toronto, Ontario
01.2023 - Current
  • Devised and executed strategic plans aimed at enhancing sales growth, cost reduction, and operational effectiveness.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
  • Coached, developed and motivated team to achieve revenue goals.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Identified and developed top talent to promote performance-oriented culture.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.

Talent Acquisition Manager

Simply Group
Toronto, Ontario
05.2019 - 01.2023
  • Managed end-to-end recruitment process for a wide range of positions in sales, marketing, and customer service.
  • Created and executed tailored candidate acquisition initiatives in collaboration with hiring managers to optimize results.
  • Managed full pre-employment process including creating job ads, conducting interviews, checking references and performing background investigations.
  • Developed robust methods for sourcing candidates and building diverse talent pipelines to meet the organization's immediate or future staffing needs.
  • Implemented a range of interviewing techniques, including behavioral, functional, and value-based approaches, to analyze candidates and provide prompt feedback to hiring managers.
  • Identified and onboarded diverse and talented individuals to fill job vacancies.
  • Managed the onboarding process for new hires including paperwork completion, orientations.
  • Managed and updated recruitment ATS software, while tracking metrics and using data for strategic analysis of recruiting campaigns and sharing data-centric updates with internal stakeholders.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
  • Led recruitment team and trained, mentored and developed new advisors.

Sales Administrative Assistant

Prime Time Heating and Air Conditioning
Toronto, Ontario
02.2017 - 05.2019
  • Generated leads through cold-calling prospective customers or following up on referrals.
  • Networked to build client base and promote products to new and existing clients.
  • Scheduled appointments with potential clients and prepared meeting materials as needed.
  • Performed administrative tasks such as answering phones, ordering office supplies, sending emails.
  • Assisted with onboarding processes for new hires within the Sales department.
  • Maintained accurate records of all sales activities, including client contact information, orders placed, and product availability.
  • Monitored competitor activity in order to develop effective strategies for increasing market share.
  • Analyzed customer feedback to improve customer satisfaction ratings.

Education

Business Administration

George Brown College
Toronto, ON

Skills

  • Highly disciplined with the ability to work independently or in a team dynamic/complex environment, while organizing time and workload effectively
  • Proficiency with: Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers along with recruitment tools such as ATS systems, Indeed, LinkedIn
  • Adept at managing the full cycle of recruitment for long-term, temporary, and project-specific jobs
  • Demonstrated ability to drive sales growth and contribute to overall company expansion
  • Skilled in effectively leading and motivating teams to achieve high performance and exceed goals
  • Skilled relationship-builder, problem-solver and decision-maker
  • Strong verbal and written communication skills
  • Understanding of budgeting, financial reporting and cost management
  • Ability to adapt to changing business environments and market conditions

References

References available upon request.

Timeline

District Manager

LASHGOD
01.2023 - Current

Talent Acquisition Manager

Simply Group
05.2019 - 01.2023

Sales Administrative Assistant

Prime Time Heating and Air Conditioning
02.2017 - 05.2019

Business Administration

George Brown College

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Alexis Thompson