Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Kalvin Dhillon

Vancouver,BC

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Porter

Cactus Club Café
06.2022 - Current
  • Communicated with coworkers and managers about completed duties
  • Performed cleaning and maintenance duties as directed
  • Greeted guests with warmth and professionalism for friendly, helpful service
  • Stored supplies safely and securely to prevent theft and damage
  • Increased workplace safety by immediately reporting potential hazards
  • Resolved guest inquiries punctually and politely for professional customer service

Real Canadian Superstore, Department
03.2020 - 08.2021
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Worked effectively in fast-paced environments
  • Managed time efficiently in order to complete all tasks within deadlines
  • Excellent communication skills, both verbal and written
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with a strong work ethic

Sunset Community Centre
03.2016 - 06.2020
  • Delivered excellent customer service and maintained open lines of communication with fellow staff, homeowners and board
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
  • Monitored participation in recreational activities to provide assistance to participants

VPD Cadets
09.2018 - 03.2019
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes
  • Conducted physical training to keep fit and perform job duties productively
  • Participated in crowd events, showcasing pride within law enforcement
  • Learned police tactics; communicational, physical, and investigational

Education

Bachelor of Arts - Criminology

Douglas College
New Westminster, BC
03.2026

Skills

  • Food Safe Certified
  • Trained in CPR Class A (2019)
  • Quick Learner
  • Bilingual (English/Punjabi)
  • Supervision
  • Familiar with laws, rights, and regulations of Charter and Criminal Code
  • Leadership
  • Disciplined
  • Works well in fast-paced environment whilst effectively communicating
  • Multi-tasking
  • Checklists and Recordkeeping
  • Safety and Security
  • Valid Driver's License
  • Ensuring Customer Satisfaction
  • Reading Comprehension
  • Assertiveness
  • Cooperative Attitude
  • Keen Observer
  • Law Enforcement Collaboration

Languages

English
Native or Bilingual
Punjabi
Full Professional
French
Limited Working

References

  

  • Dave Dhillon: Company Owner (Summit Digital Systems)

     davedhillon@hotmail.com

     604-306-9855


  • Hanelle Jantti: Criminal Justice Professor (Douglas College)

     janttih@douglascollege.ca


  • Nick Obergfell: Real Canadian Superstore Produce Manager

     604-789-5900


  • Kasztan Magor: Cactus Club Café Manager
    604-620-7410
    kasztanmagor@cactusclubcafe.com

Timeline

Porter

Cactus Club Café
06.2022 - Current

Real Canadian Superstore, Department
03.2020 - 08.2021

VPD Cadets
09.2018 - 03.2019

Sunset Community Centre
03.2016 - 06.2020

Bachelor of Arts - Criminology

Douglas College

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Kalvin Dhillon