Kalpana Kalpana

Professional with strong experience and readiness for hospitality role. Skilled in providing exceptional guest services, problem-solving, and managing requests to enhance guest satisfaction. Known for effective collaboration with team members to achieve outstanding results and adapt to changing needs. Expertise in communication, organization, and personalized service, ensuring seamless and positive experience for all guests.

I hold a valid Ontario Security Guard License, which ensures I meet all provincial standards for working in the security industry. In addition, I’m certified in Use of Force and Handcuffing, demonstrating my ability to safely and lawfully manage high-pressure situations while maintaining professionalism and control. I also possess CPR Level C with AED certification, enabling me to respond effectively to medical emergencies involving adults, children, or infants. These certifications reflect my preparedness, responsibility, and commitment to safety in any work environment.