Kalliah Hosang
Vancouver,BC
Summary
Dedicated college student with strong communication skills and a passion for customer service. Eager to contribute to a positive gym environment. Quick learner with a friendly attitude, ready to assist members and ensure smooth daily operations. Seeking to gain experience in a dynamic setting while helping others achieve their fitness goals.
Overview
1
1
year of professional experience
Work History
Volunteer
Half Moon Hotel
2023.07 - 2023.08
Performed various duties in departments such as:
Front Desk
- Helped in addressing guest inquiries and concerns
- Provided information about hotel services and local attractions to guests.
- Resolved issues promptly to ensure guest satisfaction.
Reservations
- Assisted in managing incoming reservations via phone, email, online booking systems, and in-person
- Entering and updating reservation details in the hotel’s property management system (PMS)
- Confirming reservations and sending confirmation emails to guests.
Volunteer (Front Desk Receptionist)
St. James Central -Electoral Commission of Jamaica
2022.04 - 2022.06
My primary role was to support the customers by:
• Providing helpful information.
• Answering questions
• Responding to complaints
• Completing any additional task assigned by the supervisor
Education
Bachelor of Arts - Business Communications
University Canada West
626 W Pender St #100, Vancouver, BC V6B 1V910.2027
Skills
- English
- Communication Skills
- Presentation Skills
- Analysis Skills
- Organizational Skills
- Skilled in handling customer with patience and understanding
- Teamwork and Collaboration
- Telephone Etiquette
- MS Office
- Data Entry
Languages
English
Native or Bilingual
Education
Secondary School
Mount Alvernia High School
F3HG+984, Mount Alvernia Prep School Private Rd, Montego Bay, Jamaica
Timeline
Volunteer
Half Moon Hotel
2023.07 - 2023.08
Volunteer (Front Desk Receptionist)
St. James Central -Electoral Commission of Jamaica
2022.04 - 2022.06
Bachelor of Arts - Business Communications
University Canada West
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