Kalie Cox
San Luis Obispo
Summary
Dynamic barista with exceptional customer service skills and a strong background in team leadership. Proven ability to enhance customer satisfaction through effective problem-solving and training new hires. Committed to maintaining cleanliness and operational efficiency while delivering high-quality beverages in a fast-paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
The Human Bean
08.2024 - 08.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Dutch Bros
04.2023 - 01.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Education
Associate of Arts - Natural And Biological Sciences
Cuesta College
San Luis Obispo, CA05-2026
Certificate - Phlebotomy
Cal Regional
Redding, CA06-2025
Red Bluff High School
Red Bluff, CA06-2024
Skills
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Safe food handling
- Excellent memory
- Performance improvement
- New hire training
Certification
- Licensed Phlebotomist
- CPR Certified
- Certified Food Handler
Timeline
Barista
The Human Bean
08.2024 - 08.2025
Barista
Dutch Bros
04.2023 - 01.2024
Associate of Arts - Natural And Biological Sciences
Cuesta College
Certificate - Phlebotomy
Cal Regional
Red Bluff High School
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