Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kalee Michaud

St. Catharines,ON

Summary

Compassionate Personal Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Available any shift, weekdays, weekends and evenings.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Mount Carmel
09.2024 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.

Dietary Aide

Heidehof Home of the Aged
08.2023 - 10.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.

Dietary Cook

Westhills Care Center
05.2022 - 01.2023
  • Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
  • Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Managed food preparation for special events, ensuring diverse menu options that catered to varied dietary requirements.
  • Monitored food temperatures throughout preparation and serving process.

Dietary Aide/Cook's Assistant

Garden City Manor
05.2020 - 01.2021
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

Assistant Manager

Wendy's Restaurants
05.2017 - 05.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Crew Leader

Wendy's Restaurants
12.2004 - 05.2016

- Worked at the sandwich station, grill operator, cashier at the dinning room and drive thru


- Trained new employees on each position


- Helped with inventory, marketing, sales and balancing the safe

- I mostly worked as a morning prep, getting the equipment ready and preparing all the toppings, salads, desserts and everything was stored, refrigerated, and dated correctly.

Education

Diploma - Personal Support Worker

Trillium College
St. Catharines, Canada
09.2024

Diploma - Food Service Worker

Northern Collegiate Institute And Vocational School
03.2022

High School Diploma -

St. Catharines Collegiate
06.2008

Skills

  • Respectful and Compassionate
  • Dependable and Responsible
  • Elderly Care
  • Problem-Solving
  • Time Management
  • Multitasking and Organization
  • First aid and safety
  • Dementia Care
  • Flexible schedule and availability
  • Compassionate communication
  • Relationship Building
  • Personal Hygiene Assistance
  • End of life care

Certification

WHMIS

Health & Safety

Food Service Worker

GPA (gentle persuasive approach)

300 Hours of Clinical placement

PSW dipolma

Timeline

Personal Support Worker

Mount Carmel
09.2024 - Current

Dietary Aide

Heidehof Home of the Aged
08.2023 - 10.2024

Dietary Cook

Westhills Care Center
05.2022 - 01.2023

Dietary Aide/Cook's Assistant

Garden City Manor
05.2020 - 01.2021

Assistant Manager

Wendy's Restaurants
05.2017 - 05.2020

Crew Leader

Wendy's Restaurants
12.2004 - 05.2016

Diploma - Personal Support Worker

Trillium College

Diploma - Food Service Worker

Northern Collegiate Institute And Vocational School

High School Diploma -

St. Catharines Collegiate

WHMIS

Health & Safety

Food Service Worker

GPA (gentle persuasive approach)

300 Hours of Clinical placement

PSW dipolma

Kalee Michaud