Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Eary

Resolution Generalist
Montreal,QC

Summary


Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Resolution Generalist

IKEA
02.2024 - Current
  • Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.

Sales Associate

Ernest
02.2022 - 01.2024
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Aragon Marketing
10.2021 - 03.2022
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Prep Dishwasher

Les Street Monkeys
06.2019 - 03.2021
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.

Education

High School Diploma -

Cavelier De Lasalle
Montreal, QC
05.2001 -

Skills

Sales and marketing

Problem-solving

Decision-making

Client engagement

Multitasking and organization

Timeline

Resolution Generalist

IKEA
02.2024 - Current

Sales Associate

Ernest
02.2022 - 01.2024

Sales Associate

Aragon Marketing
10.2021 - 03.2022

Prep Dishwasher

Les Street Monkeys
06.2019 - 03.2021

High School Diploma -

Cavelier De Lasalle
05.2001 -

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Kaleb EaryResolution Generalist