Selamawit Bekele Terisa
Addis Ababa
Summary
Highly motivated Sales Associate with extensive experience in customer service and sales. Confident in ability to drive increased revenue, improve the buying experience, and elevate the company's profile within targeted markets. Track record speaks for itself, consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
ABADIR SUPER MARKET
11.2023 - Current
- A committed energetic person eager to leverage exceptional communication and interpersonal skills in a professional setting.
- Possesses experience in data entry and money handling
- Capable of quickly memorizing product details and fostering strong customer relationships.
- Critical Thinking.
- Relationship Building.
- Self-Directed
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Microsoft Office.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Attending Bachelor Degree - Accounting And Finance
Addis Ababa University
Addis Ababa07-2028
Skills
- Excel Data Management
- Microsoft Word
- Customer Service Recovery
- Customer service standards
- Client relations and customer service
- Customer service delivery
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash register operation
- Cash handling and management
date of birth
19 Jan , 2021
Certification
- First Aid Certification
- Data Analysis
Languages
Amharic
Native or Bilingual
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Participating in local clean-up initiatives
Timeline
Customer Service
ABADIR SUPER MARKET
11.2023 - Current
Attending Bachelor Degree - Accounting And Finance
Addis Ababa University
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