Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Kajin Akter

East York,ONTARIO

Summary

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

8
8
years of professional experience

Work History

Team Member/Cashier

Tim Hortons
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Provide friendly and efficient customer service at counter.

Senior Executive

Perfumance Corporation
10.2019 - 08.2023

Assisted with inventory, including receiving and stocking merchandise.

Drives sales through engagement of customers, suggestive selling and sharing product knowledge.

Conducted analysis of employee benefits.

Arranging training and development of new employees.


Sales Associate

Cafe Cheese Panic
09.2016 - 04.2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to build rapport and loyalty.

Education

MBA - Technology, Innovation & Entrepreneurship

International Business University
Toronto, ON
04-2025

BBA - Finance And Banking

Dhaka City College
Dhaka, Bangladesh
07-2021

Skills

    Proficient in MS Word, MS Excel and MS PowerPoint

    Ability to perform under pressure in busy timeline

    Effective communication skill

    Problem solving & organizational skills

    Experienced in delivering excellent customer service

    Ability to work collaboratively in diverse teams to achieve common goals

Additional Information

AVAILABILITY : Everyday (Flexible) PART-TIME

Languages

English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional

Timeline

Team Member/Cashier

Tim Hortons
10.2024 - Current

Senior Executive

Perfumance Corporation
10.2019 - 08.2023

Sales Associate

Cafe Cheese Panic
09.2016 - 04.2019

MBA - Technology, Innovation & Entrepreneurship

International Business University

BBA - Finance And Banking

Dhaka City College
Kajin Akter