C
Cashier/Restaurant Team Member
Khau Gully
Toronto, ON
05.2022 - 08.2022
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Completed table resets by wiping down surfaces and refilling condiments.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
- Tallied cash drawer at beginning and end of each work shift.
- Processed customer refunds and exchanges according to established guidelines.
- Addressed customer needs and made product recommendations to increase sales.