Kajal
Cambridge,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Crew Member
Midpoint Cafe And Gift Shop
10.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Supermarket Associate
Food World
07.2021 - 08.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Representative
Airtel
10.2019 - 01.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Maintained and managed customer files and databases.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science -
IGN College
Ladwa, Haryana, India05.2019
High School Diploma -
New Janta Sen Sec School
Ladwa, Haryana, Delhi03.2016
Skills
- Interactive Communication skills
- Taking orders
- Teamwork and collaboration
- Time management
- Order and refund processing
- Quality assurance
- Team support
- Microsoft Office
- Customer experience
- Attention to detail
- Critical thinking
- Problem solving
Timeline
Crew Member
Midpoint Cafe And Gift Shop
10.2022 - 05.2023
Supermarket Associate
Food World
07.2021 - 08.2022
Customer Representative
Airtel
10.2019 - 01.2021
Bachelor of Science -
IGN College
High School Diploma -
New Janta Sen Sec School