Kaitlynn Tran
Fresno
Summary
Eager and compassionate individual seeking to transition into the healthcare field, with a strong background in customer service and personalized assistance. I lead with efficient communication, critical thinking, and a postive professional attitude. My commitment to delivering compassionate and equitable patient care has inspired me to pursue a career in healthcare. I look forward to the opportunity to gain hands-on experience and contribute meaningfully in a clinical setting.
Overview
6
6
years of professional experience
Work History
Hostess
Wassabi On Fire
09.2024 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Educator
Lululemon Fig Garden
09.2023 - Current
- Engaged with guests to understand their needs and provide tailored product recommendations to enhance customer knowledge and loyalty
- Contributed to a positive store environment and maintained high standards of customer service.
Barista
Boba Garden
10.2022 - 08.2023
- Managed customer orders and provided a positive customer experience in a fast-paced environment
- Developed multitasking and problem-solving skills while working collaboratively with the team
Server
Yoshino Japanese Restaurant
03.2021 - 10.2022
- Developed strong communication skills and the ability to handle high-pressure situations
- Provided exceptional service to guests, taking orders, and ensuring timely and accurate delivery of food and beverages
Sales Associate
Tilly’s in Clovis, California
01.2020 - 03.2021
- Managed inventory, restocked merchandise, and maintained store presentation
- Handled transactions efficiently and accurately using POS systems.
Certified Nursing Assistant
Hanford Post Acute
01.2019 - 06.2019
- Provided acute care to elderly patients, assisting with daily activities and ensuring their comfort and safety
- Monitored and recorded patient health data, reporting any changes to the healthcare team
- Demonstrated strong interpersonal skills while interacting with patients and their families.
Education
Pre-Nursing RN, BSN -
California State University, Fresno
08-2026
Diploma of Graduation -
Sierra Pacific High School
06.2019
Skills
Adaptability: Flexible and quick to learn new procedures and technologies
Customer Service: Excellent interpersonal skills, efficient at resolving conflicts and addressing customer needs
Teamwork: Collaboration, conflict resolution, team-building
Communication: Effective verbal and written communication, active listening
Timeline
Hostess
Wassabi On Fire
09.2024 - Current
Educator
Lululemon Fig Garden
09.2023 - Current
Barista
Boba Garden
10.2022 - 08.2023
Server
Yoshino Japanese Restaurant
03.2021 - 10.2022
Sales Associate
Tilly’s in Clovis, California
01.2020 - 03.2021
Certified Nursing Assistant
Hanford Post Acute
01.2019 - 06.2019
Diploma of Graduation -
Sierra Pacific High School
Pre-Nursing RN, BSN -
California State University, Fresno
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