Kaitlyn Sparks
Manteca
Summary
Dynamic and results-driven professional with experience as a Digital Personal Shopper at Walmart, excelling in vendor engagement and verifying order accuracy. Proven ability to enhance customer satisfaction through effective decision-making and friendly service. Skilled in heavy lifting and maintaining organized environments, ensuring timely and precise order fulfillment. With this, I feel I am a strong candidate for a team lead position.
Overview
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart
08.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping.
Housekeeper
NorthWest Cleaners LLC.
07.2019 - 07.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
Education
High School Diploma -
East Union High School
Manteca, CA05-2019
Skills
- Vendor engagement
- Verifying order accuracy
- Decision-making
- Heavy lifting
- Customer relations
- Deadline driven
- Attention to detail
- Employee training
- Conflict resolution
- Equipment maintenance
- Task delegation
Timeline
Digital Personal Shopper
Walmart
08.2023 - Current
Housekeeper
NorthWest Cleaners LLC.
07.2019 - 07.2023
High School Diploma -
East Union High School