Kaitlyn Cline
Keswick
Summary
Reliable and energetic University student with can-do attitude and excellent customer service skills. Proven ability to make quick decisions, create welcoming environments, resolve challenging situations and maintain clear communication. Seeking to leverage these skills in a new and challenging role related to wildlife biology, ecology or conservation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hot Deli Clerk
LOBLAW COMPANIES LIMITED - ZEHRS MARKET
08.2022 - Current
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Made food according to standard recipes and packaged properly to be sold in store.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Referee
Lake Simcoe Soccer Club
05.2022 - Current
- Promoted a welcome and inclusive environment conducive to good sportsmanship and player development by officiating with integrity.
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Inspected field conditions, sport and players equipment to protect the safety and welfare of all players involved.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, and other referees during games.
Store Clerk
Ontario Provincial Parks
06.2023 - 09.2024
- Provided exceptional customer service to park visitors, offering detailed information about park rules and store offerings.
- Assisted customers by offering services in both French and English.
- Operated online POS systems and managed cash transactions, ensuring accuracy and efficiency.
- Managed the handling of raw, cooked, and frozen foods, adhering to safety guidelines.
- Stored food responsibly, ensuring proper handling and safety.
- Maintained cleanliness of the store and surrounding areas, ensuring a safe and organized environment for customers.
Kumon Assistant
Kumon Learning Center
01.2017 - 02.2020
- Provided individualized tutoring in Math and English
- Delivered individualized explanations and facilitated collaborative problem-solving to address student challenges.
- Reviewed and corrected student homework to ensure accuracy and understanding.
- Maintained a clean and organized classroom environment to support a positive learning atmosphere.
Education
Bachelor of Science - Wildlife Biology And Conservation
University of Guelph
Guelph, ON04-2027
Ontario Secondary School Diploma -
Newmarket High School
Newmarket, ON06-2023
Skills
- Customer service
- Honesty and integrity
- Strong work ethic
- Communication
- Leadership
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Food Handler Certification, Canadian Institute of Food Safety [May 2024 to May 2029}
Timeline
Store Clerk
Ontario Provincial Parks
06.2023 - 09.2024
Hot Deli Clerk
LOBLAW COMPANIES LIMITED - ZEHRS MARKET
08.2022 - Current
Referee
Lake Simcoe Soccer Club
05.2022 - Current
Kumon Assistant
Kumon Learning Center
01.2017 - 02.2020
- Food Handler Certification, Canadian Institute of Food Safety [May 2024 to May 2029}
Bachelor of Science - Wildlife Biology And Conservation
University of Guelph
Ontario Secondary School Diploma -
Newmarket High School
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