Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Johnston

Waterloo

Summary

With a robust background at Zehrs Markets, I excelled in roles demanding customer service excellence and meticulous inventory management. Demonstrating honesty and a strong work ethic, I enhanced operational efficiency and customer satisfaction. My expertise in cleanliness and equipment safety significantly reduced waste, contributing to a safer, more efficient work environment.

Overview

11
11
years of professional experience

Work History

Hot Deli Clerk

Zehrs Markets
01.2022 - 10.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Night Stocker

Zehrs Markets
12.2016 - 08.2017
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.

Night Manager

Zehrs Markets
05.2019 - 12.2022

* In charge of a crew of 8-10 colleagues

* Delegated tasks to ensure proper stocking, facing and rotation

* Received deliveries

* Monitored temperatures in fresh and frozen departments

* Ensured that the store was customer ready at opening time

Assistant Night Manager

Zehrs Markets
08.2017 - 05.2019

* Supported Night Manager in ensuring all tasks were completed properly

* In the Night Manager's absence, I would maintain the integrity and morale of the team

Perpetual Inventory Manager

Zehrs Markets
08.2016 - 12.2016

* Prepared work schedules for my department

* Ensured planograms were executed in a timely fashion

* Worked closely with vendors

* Customer service oriented

* Did manual orders

* Ensured proper scrapping and rotation to reduce shrink

* Ensured sales, signage and pricing were correct

Perpetual Inventory Rocery Clerk

Zehrs Markets
07.2013 - 08.2016
  • Streamlined document filing by organizing and categorizing files for quick retrieval.
  • Supported customer inquiries by providing information and resolving issues promptly
  • Ensured planograms were executed correctly and on time

Education

High School Diploma -

GCVI
Guelph, ON

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Equipment safety
  • Flexible schedule
  • Pricing and shelf labeling
  • Merchandising displays

Languages

Timeline

Hot Deli Clerk

Zehrs Markets
01.2022 - 10.2024

Night Manager

Zehrs Markets
05.2019 - 12.2022

Assistant Night Manager

Zehrs Markets
08.2017 - 05.2019

Night Stocker

Zehrs Markets
12.2016 - 08.2017

Perpetual Inventory Manager

Zehrs Markets
08.2016 - 12.2016

Perpetual Inventory Rocery Clerk

Zehrs Markets
07.2013 - 08.2016

High School Diploma -

GCVI
Catherine Johnston