Kaitlyn Black-Kunz

• Recognized as a top sales performer, consistently exceeding individual sales targets and KPIs

• Delivered elevated, personalized client experiences aligned with a luxury retail environment

• Built strong client relationships, driving repeat business and long-term brand loyalty

• Maintained high UPT (units per transaction) through strategic styling and product pairing

• Operated as Keyholder, responsible for opening/closing procedures, cash handling, and store security

• Maintained visual merchandising and upheld brand standards in a high-traffic retail environment

• Assisted in training team members on sales techniques, product knowledge, and client engagement

• Specialized in leather apparel and accessories, educating clients on quality, fit, and long-term care

• Delivered personalized styling recommendations to enhance client confidence and wardrobe investment pieces

• Built client trust through in-depth product knowledge and honest, consultative selling

• Assisted clients in selecting high-value items, contributing to overall store revenue in a commission-based environment

• Developed a strong understanding of garment construction and luxury material quality, particularly in leather goods

• Supported day-to-day store operations, including inventory organization and floor replenishment

• Gained early experience in a fast-paced luxury retail environment, developing a strong foundation in client service and brand presentation

• Delivered polished, attentive customer service aligned with Michael Kors brand standards

• Assisted clients with styling and product selection to enhance the overall shopping experience

• Supported visual merchandising and maintained a clean, polished sales floor aligned with brand standards.

• Contributed to daily sales goals while building confidence in client engagement and communication