Summary
Overview
Work History
Education
Skills
Timeline
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Maritza Garibay

Santa Ana

Summary

Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to build interpersonal connections and foster team collaboration. Bilingual and adaptable, open to having the opportunity to learn new skills. Committed to enhancing client satisfaction through empathetic support and effective communication.

Overview

14
14
years of professional experience

Work History

Client Ambassador

The Salvation Army Shelter
07.2024 - 06.2025
  • Assisted clients with navigating shelter services and resources
  • Provided empathetic support to individuals experiencing homelessness
  • Greeted guests and clients to create a welcoming atmosphere.
  • Developed relationships with guests to understand their needs

Housekeeper

Denise Martin
01.2011 - 02.2025
  • Wash bed linen and make beds as needed,
  • Vacuumed carpeted areas throughout the house and mop floors, wiped down furniture
  • Clean, wipe down and sanitize: bedrooms, restrooms, kitchen and all living areas
  • Organize items as needed to maintain tidiness

Warehouse Associate

Amazon Inc
06.2021 - 11.2022
  • Picked and packed orders accurately for timely shipment to customers.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assisted in loading delivery vans with products
  • Scanned and arranged products in correct location

Sales Associate

The Home Depot Inc
01.2017 - 07.2017
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Managed inventory levels, ensuring optimal stock availability on sales floor.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

State Certification - Medical Field

Phlebotomy Training Specialist
Santa Ana, CA
04-2021

High School Diploma -

Gilbert South High School
Anaheim, CA
06-2009

Skills

  • Customer service focused: people orientated
  • Team collaboration
  • Interpersonal connection
  • Detail orientated
  • Clear and professional communication
  • Self starter
  • Cleanliness
  • Follows up
  • Bilingual
  • Adaptability

Timeline

Client Ambassador

The Salvation Army Shelter
07.2024 - 06.2025

Warehouse Associate

Amazon Inc
06.2021 - 11.2022

Sales Associate

The Home Depot Inc
01.2017 - 07.2017

Housekeeper

Denise Martin
01.2011 - 02.2025

State Certification - Medical Field

Phlebotomy Training Specialist

High School Diploma -

Gilbert South High School

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Maritza Garibay