Kaitlin Macleod
Ingonish,NS
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
11
11
years of professional experience
Work History
Continuing Care Assistant
Highland Manor
10.2021 - Current
- Enhanced patient comfort by providing attentive and compassionate care.
- Assisted in daily living activities for improved quality of life.
- Monitored vital signs and maintained accurate records, ensuring patient safety.
- Maintained a clean and organized environment to support infection control measures.
Assistant Manager
Royal Canadian Legion Branch #9
10.2019 - 10.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Shift Manager
Wendy's
10.2012 - 09.2019
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Security Guard
A.P.P.S
04.2016 - 02.2018
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Education
Continuing Care Assistant -
Futureworx
Neils Harbour, NS05.2023
Tourism And Travel Managment -
Holland College
Charlottetown, PE05.2012
Skills
- Upselling strategies
- Health and safety
- Ordering Supplies
- Cleanliness standards
- Promotions and Events
Languages
English
Full Professional
Timeline
Continuing Care Assistant
Highland Manor
10.2021 - Current
Assistant Manager
Royal Canadian Legion Branch #9
10.2019 - 10.2021
Security Guard
A.P.P.S
04.2016 - 02.2018
Shift Manager
Wendy's
10.2012 - 09.2019
Continuing Care Assistant -
Futureworx
Tourism And Travel Managment -
Holland College
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