Kaitlin Asencio
Palmdale
Summary
Motivated professional with extensive experience in customer service and caregiving. Strong interpersonal skills and adaptability under pressure lead to consistently positive outcomes, efficient operations, and team training. Committed to furthering education and experience in patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
GoldFish Japanese Restaurant
Palmdale
2025.06 - Current
- Managed orders efficiently using point-of-sale system for accuracy.
- Trained new team members on service standards and restaurant procedures.
- Provided excellent customer service and conflict resolution by addressing any complaints or concerns promptly.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked various positions that also include Hostess, Take-out Specialist, Food Runner, BarBack, etc..
Restaurant Server and Hostess
IHOP
Palmdale
2022.11 - 2025.03
- Delivered excellent customer service by greeting guests, taking orders, and ensuring satisfaction throughout their dining experience.
- Maintained cleanliness and adhered to all sanitation standards while serving food and beverages.
- Collaborated with team members and kitchen staff to ensure efficient service during peak hours and events.
- Handled daily operational tasks, including inventory checks, side work duties, and processing payments via POS systems.
Caregiver
The Stark Family
Palmdale
2020.11 - 2023.05
- Developed respite care plans aligning with family member availability to ensure continuous client support.
- Assisted clients with daily living activities, enhancing their comfort and dignity during bathing, dressing, and grooming.
- Maintained cleaning equipment and materials, ensuring a safe and sanitary environment for clients.
Education
Associate of Science - Biological Sciences
Antelope Valley College
Lancaster, CA2025-12
Skills
- Strong Interpersonal and communication skills
- Close attention to detail
- Adaptable and Flexible under pressure
- Great conflict resolution
- knowledgeable in medical terminology
- Proficient with POS systems and cash handling
- Skilled in a variety of computer programs, including Google Workspace and Microsoft 365
Certification
- California Food Handlers Card, 03/01/27
References
References available upon request.
Languages
English
Professional
Spanish
Professional
Timeline
Waitress
GoldFish Japanese Restaurant
2025.06 - Current
Restaurant Server and Hostess
IHOP
2022.11 - 2025.03
Caregiver
The Stark Family
2020.11 - 2023.05
Associate of Science - Biological Sciences
Antelope Valley College