Kainat Khan

Cambridge,ON

Summary

Dedicated and motivated international student with a solid background in customer service and cash handling, seeking a position at D Spot Dessert Café. Eager to contribute to the team by providing outstanding service and creating memorable experiences for customers, while further developing professional skills in a dynamic and friendly environment.

Overview

years of professional experience

Work History

Customer Service Representative

Croma

08.2020 - 10.2023

Delivered exceptional customer service by assisting with product selection, inquiries, and complaints, ensuring a positive shopping experience.
Managed a high volume of incoming calls, effectively resolving customer issues and fostering loyalty.
Demonstrated product knowledge and provided recommendations, significantly enhancing customer satisfaction.
Kept accurate records of customer interactions and transactions, maintaining high standards of organization and efficiency.

Cashier

D-Mart

03.2017 - 08.2020

Accurately handled cash transactions and operated the cash register, ensuring a seamless checkout process.
Provided assistance in locating products and responded to customer inquiries, enhancing the shopping experience.
Maintained a clean and organized checkout area, contributing to a pleasant store environment.
Worked collaboratively with team members to ensure smooth store operations and high-quality customer service.

Education

Bachelor Of Physiotherapy - Physiotherapy

Mahatma Gandhi Mission Institute of Health Science

Mumbai, India

2021

Skills

Excellent communication and interpersonal skills, capable of building rapport with customers and colleagues
Strong organizational and time management abilities, adept at prioritizing tasks in a fast-paced setting

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), enhancing administrative efficiency
Ability to multitask and adapt quickly, ensuring high-quality service even during peak hoursment

Languages

English

Full Professional

Hindi

Native or Bilingual

Additional Information

Enthusiastic about joining the D Spot Dessert Café team and contributing to a positive and welcoming atmosphere for all customers.
Committed to learning and growing within the café industry, aiming to deliver not just great service but also an exceptional dining experience.
Ready to leverage previous experience in customer-facing roles to meet and exceed the expectations of both customers and the D Spot Dessert Café.

Timeline