Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Store Owner, Reseller
ebay.ca (ebay canada)
10.2022 - Current
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
Treater
Stella Jones
05.2017 - Current
Ensured safety compliance by following company protocols and conducting regular inspections of the treating area.
Conducted thorough assessments of treatment areas before starting projects to identify potential challenges or risks.
Streamlined workflow by effectively managing workload and prioritizing tasks according to customer needs.
Conducted detailed analysis of treatment outcomes to identify areas for improvement.
Prepared reports and technical documentation of day-to-day production processes.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Co-owner
Skosh Cakes
06.2015 - 12.2016
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Quality Control Technician , Laboratory Operator
Mccain foods
01.2012 - 06.2015
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
Education
Bachelor of Science - Hotel and Restaurant Management
Pamantasan Ng Lungsod Ng Marikina
Philippines
01.2011
High School Diploma -
Center For Positive Futures
Philippines
01.2010
Skills
Team Player
Problem Solving Abilities
Communication Skills
Adaptability and Flexibility
Multi-tasking
Self Motivated
Time Management
Sales management
Social media marketing
Business marketing
E-commerce management
Customer relations
Negotiation
Small business operations
Sales strategy development
Languages
English
Filipino
References
Curtis Skibinsky, leadhand, Stella Jones Co-Worker, (204) 212-3769
Holly Mckee, Office Admin, Stella Jones Co-Worker, (204) 354-2247
Rey Mack, Maintenance Supervisor, Stella Jones Co-Worker, (204) 212-0782
Joana dear, admin at Rolling River School Division, Family friend, (204) 841-2370
Rosario Myla Ignacio, admin at Ace Career College (Calgary), Family friend, (204) 463-0003
Awards
One of eBay Canada's Top rated seller
Timeline
Store Owner, Reseller
ebay.ca (ebay canada)
10.2022 - Current
Treater
Stella Jones
05.2017 - Current
Co-owner
Skosh Cakes
06.2015 - 12.2016
Quality Control Technician , Laboratory Operator
Mccain foods
01.2012 - 06.2015
Bachelor of Science - Hotel and Restaurant Management