Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Kailey Browne

San Diego

Summary

Results-driven college student with over two years of customer service experience, recognized for delivering exceptional support and cultivating strong client relationships. Proven reliability and teamwork skills enhance adaptability across various work environments. Focused on continuous learning to ensure ongoing professional development and career progression.

Overview

4
4
years of professional experience

Work History

Attendant

Aztec Lanes
08.2025 - Current
  • Assisted 100+ guests daily by assigning lanes, answering questions, and making reservations.
  • Maintained facility equipment, including distributing shoes, oiling lanes, and troubleshooting scoring machines.


Cafe Server/Barista

West Seattle Health Club
06.2025 - 08.2025
  • Gained expertise in creating and memorizing smoothies and espresso drinks.
  • Formed lasting relationships with regular customers and staff members in other departments.

Server

Alki Cafe
06.2024 - 08.2024
  • Provided exceptional customer service to ensure satisfaction and a positive experience.
  • Collaborated with kitchen staff to communicate allergies and special requests accurately.
  • Assisted in training and mentoring new servers in order to promote team efficiency and cooperation.

Hostess

Easy Street Cafe
10.2022 - 01.2024
  • Thrived in high-pressure environments, maintaining composure and efficiency.
  • Greeted and seated guests promptly.
  • Enhanced time management and organizational skills to optimize service.


Boba Barista

Sharetea
06.2021 - 08.2023
  • Consistently demonstrated reliability by covering shifts for colleagues.
  • Developed leadership skills through training and mentoring new employees.
  • Engaged with customers and colleagues to strengthen interpersonal communication abilities.

Education

Business Administration

San Diego State University
San Diego, CA
05-2027

High School Diploma -

West Seattle High School
Seattle, WA
06-2023

Skills

  • Customer service
  • Dedicated team player
  • Quick learner
  • Hardworking
  • Good communication
  • Energetic work attitude
  • Organized and efficient

Extracurriculars

Sports Business Initiative Club - Active Member

02/2025 - Current

  • Participated in weekly meetings and workshops focused on careers in sports business.
  • Collaborated with peers on group projects and case studies in order to develop analytical and teamwork skills.
  • Engaged with professionals in the sports industry through Q&A sessions and informational interviews.


Chi Omega - Marketing Committee Member

02/2025 - Current

  • Designed and distributed promotional materials to increase attendance at events.
  • Assisted in managing social media presence, contributing to consistent branding and campus engagement.



Timeline

Attendant

Aztec Lanes
08.2025 - Current

Cafe Server/Barista

West Seattle Health Club
06.2025 - 08.2025

Server

Alki Cafe
06.2024 - 08.2024

Hostess

Easy Street Cafe
10.2022 - 01.2024

Boba Barista

Sharetea
06.2021 - 08.2023

High School Diploma -

West Seattle High School

Business Administration

San Diego State University

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Kailey Browne