Celeste Joy Fernandez
Toronto,ON
Summary
A dedicated professional with a strong background in hospitality and business management, seamlessly transitioning into office administration. Experienced in front-office operations, customer interaction, and administrative efficiency, ensuring a welcoming and organized environment. Adept at managing records, scheduling appointments, and supporting teams, all while delivering exceptional customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Attendant
Mayfair Clubs West
10.2024 - Current
- Provided exceptional customer service, assisting members with inquiries and facility needs.
- Maintained cleanliness and organization to ensure a professional and welcoming environment.
- Supported operational staff in managing daily activities and service coordination.
Team Member
Mary Browns
11.2023 - 10.2024
- Delivered outstanding service, handling transactions and ensuring customer satisfaction.
- Managed inventory and daily store operations efficiently.
Relief Cook
YWCA Toronto
01.2024 - 04.2024
- Prepared and served meals while ensuring food quality and safety standards.
- Assisted in kitchen operations, maintaining efficiency during peak service hours.
- Worked collaboratively with the team to provide nutritious meals for program participants.
Team Leader
Jollibee Food Corporation
02.2020 - 08.2022
- Supervised a team to maintain service excellence and operational efficiency.
- Oversaw staff training, scheduling, and customer satisfaction strategies.
Education
Graduate Certificate - Global Business Management
Georgian@ILAC
01.2025
Bachelor of Science - Hotel & Restaurant Management
Notre Dame RVM College of Cotabato
01.2020
Skills
- Administrative coordination and support
- Customer service – Cultivating a friendly environment for customers
- Administrative support
- Team coordination
- Effective problem-solving skills
- Skilled in document and data management tools
- Quick learner
- Customer service
Certification
Certificate of Food Handling (2023 – 2028) – Canadian Institute of Food Safety
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Attendant
Mayfair Clubs West
10.2024 - Current
Relief Cook
YWCA Toronto
01.2024 - 04.2024
Team Member
Mary Browns
11.2023 - 10.2024
Team Leader
Jollibee Food Corporation
02.2020 - 08.2022
Bachelor of Science - Hotel & Restaurant Management
Notre Dame RVM College of Cotabato
Graduate Certificate - Global Business Management
Georgian@ILAC
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