Highly motivated and versatile student with a strong background in leadership, social media marketing, and event coordination. Proven experience in video production, customer service, and community engagement, showcasing a passion for fostering impactful initiatives. Skilled at managing dynamic teams, executing creative strategies, and adapting to diverse environments. Committed to leveraging creativity and innovation to drive meaningful results in business, marketing, and community development.
Overview
2
2
years of professional experience
Work History
Entrepreneur
Kailen Coker
Houston, TX
01.2023 - Current
Launched and managed a successful hair business specializing in styling, braiding, and hair health for diverse clients.
Created engaging video content and tutorials to highlight expertise, successfully attracting new customers and building a following of over 500 across multiple platforms
Built a loyal client base through excellent customer service and effective social media marketing strategies
Oversaw all aspects of business operations, including scheduling, inventory management, and financial planning.
Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
Introduced customer loyalty program, rewarding repeat business and building dedicated customer base.
Youth Director
San Diego Youth Rap Symposium
San Diego, CA
06.2024 - 06.2024
Directed event registration and group assignments for 50+ youth participants, ensuring smooth operations and participant safety.
Coordinated activities and schedules for 50+ participants, promoting teamwork and leadership development.
Collaborated with peers to design engaging youth activities, enhancing participant satisfaction.
Ensured compliance with safety protocols, fostering a secure and inclusive environment.
Postal Clerk
Aero Mail
San Diego, CA
06.2023 - 08.2023
Delivered exceptional customer service by addressing client needs promptly, efficiently crafted and distributed custom keys, and streamlined labeling operations to enhance overall operational productivity and client satisfaction.
Youth Director
San Diego Youth Rap Symposium
San Diego, CA
06.2023 - 06.2023
Directed event registration and group assignments for 30+ youth participants, ensuring smooth operations and participant safety.
Coordinated activities and schedules for 30+ participants, promoting teamwork and leadership development.
Collaborated with peers to design engaging youth activities, enhancing participant satisfaction.
Ensured compliance with safety protocols, fostering a secure and inclusive environment.
Education
Marketing
Texas Southern University
Houston, TX
Dual enrollment credit
Palomar College
Escondido, CA
06.2023
High School Diploma - undefined
Escondido High School
Escondido, CA
06.2023
Skills
Communication & Interpersonal Skills: Strong verbal and written communication, with the ability to build and maintain relationships
Entrepreneurship: Successfully established and managed a growing hair business, demonstrating strong business acumen and leadership skills
Social Media Marketing: Skilled in creating and managing engaging content, analyzing campaign performance, and increasing audience reach across platforms
Video Production: Skilled in planning, filming, and editing video content to create compelling visual narratives
Crisis Management & Conflict Resolution: Skilled in handling high-pressure situations and resolving disputes effectively
Event Planning & Organization: Skilled in managing schedules, logistics, and activities for both large-scale and small-scale events
Leadership & Team Management: Directed teams in event coordination, fostering collaboration and achieving organizational goals
Communication & Interpersonal Skills: Effectively engaged with diverse groups to deliver impactful experiences
Creativity & Innovation: Applied innovative solutions to enhance operations and participant experiences
Customer Service Excellence: Proven ability to build trust and deliver satisfaction through attentive service
Community Service & Engagement: Experienced in organizing and participating in initiatives that benefit local communities
Accomplishments
Volleyball Representative – Americas Team Represented the United States in an international volleyball tournament in Spain, showcasing athletic excellence, teamwork, and dedication on a global stage.
Escondido High School Black Student Union – Co-Founder & Vice President
Established the first Black Student Union at Escondido High School to promote cultural awareness, inclusivity, and student advocacy.