Kaila Edwards
Toronto
Summary
Professional leader with proven track record in academic and extracurricular settings, ready to represent and advocate for peers effectively. Skilled in communication, organization, and problem-solving, with strong focus on team collaboration and achieving results. Known for adaptability, reliability, and proactive approach to changing needs and challenges.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
HEART Trust NTA
07.2020 - 08.2020
- In this role, I provided exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Utilized communication skills to handle complaints, process orders, and provide information about products and services
- Maintained detailed records of customer interactions and transactions
Class Representative
09.2022 - 06.2023
- During my tenure, I served as the link between my peers and the school administration, advocating for student interests and ensuring their voices are heard in decision-making processes
- My responsibilities included organizing events that enhanced the sixth form experience, facilitating clear and effective communication between students and staff, and addressing any issues that arise by collaborating with both parties to find solutions
Vice President
09.2022 - 06.2023
- As the Vice President of my school's STEM club, I collaborated closely with the President to set strategic goals and ensure smooth operations
- I organized events, coordinated project teams, and maintained effective communication with members, promoting engagement and inclusivity
- Additionally, I played a role in ensuring the club's activities aligned with our objectives and school policies
Public Relations Officer
09.2022 - 06.2023
Education
Bachelor of Science - Biology
Toronto Metropolitan University
Toronto, None05-2028
Bachelor of Science - Biology
University of The West Indies
06.2024
High School Diploma -
Hampton School
Jamaica06.2023
Skills
- Critical thinking
- Communication
- Organization
- Time management
Accomplishments
- Honor Roll, Cumulative average of 85% or higher
- Top CAPE performer in Biology, 06/30/23
Timeline
Class Representative
09.2022 - 06.2023
Vice President
09.2022 - 06.2023
Public Relations Officer
09.2022 - 06.2023
Customer Service Representative
HEART Trust NTA
07.2020 - 08.2020
Bachelor of Science - Biology
Toronto Metropolitan University
Bachelor of Science - Biology
University of The West Indies
High School Diploma -
Hampton School
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