Kaden McMaster
Prince Rupert,BC
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, Ethical and detail oriented. Very dedicated to the work that is given
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Homehardware Building Center
09.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Roofer
Coley's Contracting
06.2020 - 07.2022
- Read and interpreted work orders and blueprints to complete roofing projects to specifications.
- Followed safety protocols and monitored risks to safeguard team members and promote adherence to OSHA protocols.
- Adhered to company methods and industry best practices for installing, maintaining, and repairing commercial and residential roofs.
- Worked with clients to build competitive quotes and complete project proposals.
- Maintained and cleaned project sites to minimize safety risks.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed, repaired, and replaced single-ply roofing systems.
Deli Clerk
Safeway
04.2018 - 06.2020
- Welcomed customers and answered menu and product questions.
- Used POS system to process payment transactions.
- Helped in unloading and storing deli department merchandise.
- Assessed customer needs and made appropriate product recommendations.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
High School Diploma -
Chalres Hays Secondary School
Prince Rupert, BC06.2020
Level 1 roofing apprenticeship - Roofing And Materials
RCABC - Roofing Contractors Association Of B C
Langley, BC03.2023
Skills
- Strong communication
- Problem solving
- Active listening
- Safety protocols
- POS system operation
- Reliable
- Time management skill
- Fall protection 2022
- Selling it right 2022
- WHMIS 2022
Skills Certificates
Strong communication, Problem solving, Active listening, Safety protocols, POS system operation, Reliable, Time management skill, Fall protection, 12/22, Selling it right, 12/22, WHMIS, 12/22
Languages
English
Timeline
Customer Service Representative
Homehardware Building Center
09.2022 - Current
Roofer
Coley's Contracting
06.2020 - 07.2022
Deli Clerk
Safeway
04.2018 - 06.2020
High School Diploma -
Chalres Hays Secondary School
Level 1 roofing apprenticeship - Roofing And Materials
RCABC - Roofing Contractors Association Of B C
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