KABREENA BADESHA
Surrey,Canada
Summary
Dynamic and detail-oriented professional with experience at Smile Dental, excelling in organizational efficiency and effective communication. Proven ability to enhance patient experiences and streamline operations. Skilled in problem-solving and time management, contributing to a positive environment for both patients and staff. Committed to fostering collaboration and supporting diverse needs in educational settings. Dental receptionist with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment.
Overview
4
4
years of professional experience
Work History
Educational Assistant
Montroyal Elementary School
North Vancouver, BC
12.2023 - 06.2024
- Supported educators in developing and implementing lesson plans.
- Facilitated one-on-one and small group activities to enhance student learning.
- Assisted in the implementation of Individualized Education Plans (IEPs).
- Provided support for students with diverse learning needs.
- Collaborated with teachers and parents to ensure a positive learning environment.
- Utilized technology tools for educational purposes.
- Maintained accurate records of student progress and behavior.
- Participated in team meetings to discuss student development and strategies for improvement.
- Contributed to creating a positive and inclusive classroom atmosphere.
- Adapted teaching methods to accommodate various learning styles
- Supervised extracurricular activities such as field trips, sports teams or clubs.
- Utilized strong communication skills when interacting with parents, teachers and administrators regarding student progress and concerns.
- Worked with students individually and in small groups, reinforcing skills.
Educational Assistant
Handsworth Secondary
North Vancouver, British Columbia
02.2022 - 12.2023
- Provided one-on-one or small group support to students with learning or behavioral needs.
- Supported students with physical or developmental disabilities, ensuring inclusive learning.
- Used assistive technology and tools to support students with special needs.
- Patience and the ability to build positive relationships with students.
- Organization and time management.
- Participated in IEP meetings and contributed to the development of educational plans.
- Supervised students during non-instructional times, including lunch and recess.
- Supervised extracurricular activities, such as field trips, sports teams, or clubs.
Dental Receptionist
Smile Dental
Vancouver, BC
07.2020 - 12.2022
- Managed patient appointments, demonstrating strong organizational skills.
- Handled patient inquiries, providing excellent customer service, and ensuring a positive experience.
- Coordinated with dental professionals to optimize appointment scheduling and workflow.
- Maintained and organized patient records with strict confidentiality.
- Processed insurance claims and assisted patients in understanding their coverage.
- Facilitated efficient communication between patients and dental staff.
- Implemented office protocols to enhance the overall patient experience.
- Collaborated with the dental team to ensure a smooth, well-coordinated front desk operation.
- Responded to telephone and email inquiries promptly and professionally.
- Contributed to maintaining a clean and welcoming reception area.
Education
Diploma - Dental Receptionist
CDI College
Diploma - Education Assistant
Sprott Shaw College
Skills
- Problem solving
- Time management
- Effective communication
- Organizational efficiency
- Attention to detail
- Positive reinforcement
- Critical thinking
- Arts and crafts
- Multitasking efficiency
References
References available upon request
Timeline
Educational Assistant
Montroyal Elementary School
12.2023 - 06.2024
Educational Assistant
Handsworth Secondary
02.2022 - 12.2023
Dental Receptionist
Smile Dental
07.2020 - 12.2022
Diploma - Dental Receptionist
CDI College
Diploma - Education Assistant
Sprott Shaw College
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