Jyotika Mahi
Pittsburg
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1999
1999
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
John Muir Medical Center
Walnut Creek
12.2014 - Current
- Assisted healthcare providers with patient examinations and treatments.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate medical records using electronic health record systems.
- Prepared examination rooms and ensured cleanliness and organization.
- Educated patients on treatment plans and medication instructions.
- Conducted routine laboratory tests and handled specimens appropriately.
- Communicated clearly with patients regarding procedures and follow-ups.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Education
Pittsburg High School
Pittsburg, CASkills
- EHR management
- medical coding
- lab specimen handling
- patient education
- vital sign measurement
- patient scheduling
- clinical documentation
- patient care coordination
- quality assurance
- effective communication
- team collaboration
- problem solving
- attention to detail
- time management
- Ear irrigation
- Companionship and emotional support
- Complex Problem-solving
- Emergency procedures
Languages
English
Professional
Hindi
Professional
Certification
CPR certification
Timeline
Medical Assistant
John Muir Medical Center
12.2014 - Current
Pittsburg High School