Stephanie Rosas Lopez
Tracy
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Medical Assistant
Jiva Health
Hayward
04.2025 - Current
- Prepared examination rooms and ensured necessary medical supplies were stocked.
- Scheduled appointments and managed patient flow in a busy clinic environment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Followed safety and sanitation protocols to ensure a clean workspace for patients.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Supported administrative staff by processing payments.
- Positioned patients properly during examination or treatment for comfort and safety.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant
Hayward Family Care
Hayward
08.2023 - 04.2025
- Assisted in patient intake by collecting medical histories and personal information.
- Scheduled appointments and managed patient flow in a busy clinic environment.
- Prepared examination rooms and ensured necessary medical supplies were stocked.
- Maintained accurate patient records using electronic health record systems.
- Communicated with insurance companies to verify patient coverage details.
- Followed safety and sanitation protocols to ensure a clean workspace for patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
Education
Certificate Of Completion - Medical Assisting
Chabot College
Hayward, CA 08.2021 - 05.2023
Skills
- Patient intake
- EHR management
- Vital sign measurement
- Medical procedures assistance
- Appointment scheduling
- Health insurance communication
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Sterile technique
- Vital sign monitoring
- Electronic health records
- Electrocardiography (EKG)
- Patient scheduling
- HIPAA compliance
- Calm and level-headed under duress
- Patient assessments and care
- Ear irrigation
- Medical terminology
- EMR / EHR
- Vaccine administration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant
Jiva Health
04.2025 - Current
Medical Assistant
Hayward Family Care
08.2023 - 04.2025
Certificate Of Completion - Medical Assisting
Chabot College
08.2021 - 05.2023