Jyoti Sharma
Winnipeg,Canada
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Qdoba
Winnipeg, Canada
08.2022 - 07.2024
- Supervised cashier staff to maintain high standards of service and ensure customer satisfaction.
- Managed cash handling procedures to maintain accuracy and security.
- Trained new employees on cash register operations and customer service techniques to enhance team competency.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Counted cash tills accurately to prepare for daily transactions and ensure financial integrity. for beginning of shift with start money and balanced and reconciled register at end of shift.
- Processed refunds and exchanges promptly according to established policies.
- Resolved customer complaints promptly to enhance the dining experience.
- Tracked inventory levels and facilitated supply orders.
- Supervised and coordinated daily activities of food preparation and service staff.
Shift Supervisor
Rebel Pizza
Winnipeg, Canada
09.2021 - 07.2022
- Supervised food preparation, portioning, and customer service activities.
- Supervised food preparation and portioning to ensure quality and consistency in customer service.
- Managed inventory and coordinated stock ordering and delivery processes to maintain supply levels.
- Managed inventory, stock ordering, and receiving deliveries.
- Handled cash balancing and trained team members to enhance operational support.
Cashier
Wendy’s
Timmins, Canada
08.2020 - 06.2021
- Processed cash, debit, and credit card transactions with precision, ensuring accurate financial exchanges.
- Operated POS systems to facilitate seamless customer payments and enhance transaction speed.
- Maintained accurate cash handling and completed cash reconciliation at the end of shifts.
- Delivered friendly and professional customer service, contributing to a positive shopping experience in a fast-paced environment.
Education
Business (Associate Degree) -
Northern College
Timmins, ONNRM Holy Heart Convent School
Budhlada , IndiaSkills
- Cash Handling
- POS Systems
- Problem solving
- Cash register operations
- Communication and interpersonal skills
- Inventory Management
- Food Handling Standards
- Shift supervision
- Scheduling & Payroll
- Staff Training
- Team Leadership
- Problem Solving
- Confidential & professionalism ● Confidentiality & Professionalism
Timeline
Cashier Supervisor
Qdoba
08.2022 - 07.2024
Shift Supervisor
Rebel Pizza
09.2021 - 07.2022
Cashier
Wendy’s
08.2020 - 06.2021
Business (Associate Degree) -
Northern College
NRM Holy Heart Convent School