JYOTHIS STEPHEN
Hamilton,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Store Associate/Cashier
Groceryzone Convenience Store
06.2023 - Current
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Vending lottery tickets in adherence to the regulations set forth by the Ontario Lottery and Gaming Corporation (OLG) and assisting customers with any inquiries they may have related to the lottery.
Sandwich Maker
Wendy's
01.2023 - Current
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Streamlined sandwich assembly process for increased efficiency and improved service times.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Ground Handler
Cargojet Airways (ABL Employment)
10.2022 - 05.2023
- Enhanced ground handling efficiency by streamlining processes and implementing new procedures.
- Reduced aircraft turnaround time with meticulous planning and coordination of ground services.
- Ensured timely delivery of baggage to passengers, prioritizing speed and accuracy.
- Improved safety standards by conducting regular audits and addressing identified issues promptly.
Education
College Diploma - Social Service Worker
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2024
Skills
- Product Display
- Payment Processing
- Shipment Processing
- Customer Service
- POS System Operation
- Store cleanliness maintenance
- Inventory management proficiency
- Promotion and discount understanding
- Time management mastery
- Team Collaboration
- Documentation and Reporting
- Decision-Making
Languages
English
Full Professional
Malayalam
Native or Bilingual
Timeline
Store Associate/Cashier
Groceryzone Convenience Store
06.2023 - Current
Sandwich Maker
Wendy's
01.2023 - Current
Ground Handler
Cargojet Airways (ABL Employment)
10.2022 - 05.2023
College Diploma - Social Service Worker
Mohawk College of Applied Arts And Technology
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