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Energetic and meticulous call center agent with 4 years of experience providing sales and customer service and growing customer retention in a fast-paced retail environment. Customer-focused Sales Associate with providing high-quality customer service, strengthening brand loyalty, and boosting sales. Specializes in closing and visual merchandising. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.


  I have been dedicated to delivering high customer interactions over the past 25 years, aimed at patient/ healthcare professional benefits for patient centric outcomes.
  I have a strong focus on building relationships and rapport with customers to enhance future interactions.
  I have been in high performing teams where the culture drives collaboration and outcomes. Extremely rewarding.
  KAM roles have also been rewarding by identifying customers with leads to multidirectional approaches to further uncover other appropriate HCPs that can make a difference to patient outcomes.
  IT Champion for our Team at Novartis.
  I am focused on call reflection and what I need to do to improve the skills moving forward and where I need to start when following up.
  Ability to learn and adapt to rapidly changing environments and help drive a positive team environment proactively by encouraging positive interactions, supportive feedback, effective communication, and team support.
  25 years experience with Customer Relations Management CRM tools.
  Background, Radiation Therapist for almost 7 years. Medical Radiation Technology.


Dynamic Sales Representative with a proven track record at For Personal Interest, adept in customer relations and sales strategy development. Excelled in enhancing client satisfaction and fostering trust-based relationships, leading to increased repeat business. Skilled in product and service knowledge, alongside exceptional interpersonal communication, ensuring informed decision-making and revenue growth.

Highly-motivated individual interested in a career oriented position. Strong work ethic, adaptability, leadership and exceptional customer service and interpersonal skills.

I'm passionate about Business Development, Sales, and Management, with Entrepreneurial Spirit. I'm always looking for improvement for the company I work with as well as always want to bring as much value as possible. That's why it's very important for me what company I work with.

Juston Wu

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Sales Representative

Tour Guide

Shuttle Driver

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Diploma - Business Information Systems

Bachelor of Science - Applied Chemistry

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Sales Representative

Tour Guide

Shuttle Driver

Bachelor of Science - Applied Chemistry

Diploma - Business Information Systems

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