Justine Hodson
Vancouver,BC
Summary
Enthusiastic, hard-working, and people-oriented individual. Experience in hospitality and eager for a challenging new role. Actively contributes to dynamic teams at high-volume, fast-paced establishments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Banana Leaf
01.2023 - 04.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
The Bauer Kitchen
04.2022 - 08.2022
- Worked with POS system to place orders, manage bills, load gift cards, and handle complimentary items
- Romanced menu and suggested appropriate options based on extensive knowledge of items available while cultivating positive patron relationships
Expert Barista
Smile Tiger Coffee Roasters
09.2020 - 08.2022
- Efficiently prepared high quality food and beverages with beautiful presentation and meticulous attention to detail while interacting with cafe customers
- Recommended 40+ products based on careful attention to individual customer needs, strong knowledge of tasting notes and advanced palate for wine, coffee, and pastries
Lead Hostess
The Bauer Kitchen
09.2020 - 04.2021
- Confidently directed team of 10 hostesses, smoothly orchestrated restaurant activity during peak hours including seating placement, reservations, special events, phone calls, table preparation, pickup orders, and restaurant cleanliness
- Expertly managed all customer interactions and exceeded expectations, quickly met needs of both guests and staff, always ensured effective communication throughout restaurant
Education
Bachelor of Commerce - Marketing
The University of British Columbia
Vancouver, BC04.2025
High School Diploma -
Kitchener Collegiate And Vocational School (KCI)
Kitchener, ON06.2020
Skills
- Highly organized
- Strong communication
- Multitasking
- Thrives under pressure
- Problem solving
- Excellent speaking/conversation skills
Accomplishments
- Straight-A university science student
- Graduated high school with a 97% academic average
- 400+ volunteer hours leading teams and working with people
- Swam over 16 km from New Brunswick to PEI to help raise over $177,000 for children living with chronic illnesses
- Directed two shows of 60+ peers in a student-run variety show
- Founder and leader of a 100-member climate action group
Certification
- French Fluency Certification (Certified DELF level B2)
- BC Serving It Right Certification
- ON Smart Serve Certified
- Food Handler Certification
Additional Information
- UBC Tuum Est Experiential Award (2021) for outstanding academic and extracurricular achievements
- 150th Anniversary Scholarship (2020) the second highest graduating honour
- The Jean Richmond Ross Award (2020) for athletic and academic excellence
- 11x Provincial sports medalist (2020)
- 8x Honour Roll student (2016 to present)
- Chemistry Award Winner (2020)
- KCI Athlete of the Year (2018-2020)
Timeline
Bartender
Banana Leaf
01.2023 - 04.2023
Server
The Bauer Kitchen
04.2022 - 08.2022
Expert Barista
Smile Tiger Coffee Roasters
09.2020 - 08.2022
Lead Hostess
The Bauer Kitchen
09.2020 - 04.2021
Bachelor of Commerce - Marketing
The University of British Columbia
High School Diploma -
Kitchener Collegiate And Vocational School (KCI)
- French Fluency Certification (Certified DELF level B2)
- BC Serving It Right Certification
- ON Smart Serve Certified
- Food Handler Certification
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