Justin V. Koren
Kelowna,BC
Summary
Hey, my name is Justin!
A motto I live by is "I say what I mean, and I do what say". I'm a highly empathetic person who will always go first in humanizing interactions. There is nothing more important to me than my relationships and I strive to bring valuable contributions into the lives around me.
Overview
10
10
years of professional experience
Work History
Talent Manager
Dulcedo Management Group
01.2024 - Current
- Executed talent collaboration campaigns with top brands.
- Enhanced talent pipeline by implementing strategic recruiting methods and sourcing techniques.
- Increased diversity within the organization through targeted recruitment efforts and partnerships with diverse professional groups.
- Developed strong relationships with industry professionals, ensuring a robust network for potential deals.
MIRROR Lead
Lululemon
03.2021 - 11.2022
- Created photo and video marketing materials to grow brand awareness.
- Top sales performer & demo captures in Western Canada month over month.
- Successfully managed our 65+ team in MIRROR education and enrollment.
- Managed in store MIRROR promo events.
- Effectively communicated with high earning individuals.
- Provided client insight and trend analysis to regional MIRROR managers.
Server
Wildebeest
05.2019 - 03.2020
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Front of House Manager
Deep Cove Brewers & Distillers
02.2016 - 05.2019
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Conducted high energy brewery tours for customers daily.
- Planned events from concept to completion by responding to event inquiries, establishing budgets and designing customized menus.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Server / Bartender
Deep Cove Brewers & Distillers
02.2015 - 02.2016
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Key Holder
Sailor Hagars Liquor Store
02.2014 - 02.2015
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Contributed to increased sales by offering product recommendations based on customer preferences and needs.
- Assisted in inventory management, ensuring accurate stock levels and timely reordering of products.
Founder
MultiMuse Media
01.2018 - 06.2023
- Established a successful business by identifying market needs and developing innovative solutions.
- Attracted top talent for the company, fostering a collaborative and high-performance work environment.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Secured funding for company growth through investor relations and networking activities.
Co-Producer
King Louie Film Productions
01.2018 - 01.2019
- Developed project budgets and managed production costs.
- Managed video shoots, set teams and performers while creating work schedules and operating production equipment.
- Monitored industry trends to stay informed on our target audience and innovative technology.
Education
Diploma - Media & Communications
Capilano University
North Vancouver, BC05.2015
Skills
- High Energy and Stamina
- Social Perceptiveness
- Daily specials memorization
- Guest Engagement
- Self Starter
Other Interests
Screenwriting, Film & TV, Social Media, Startups, Personal Development, Fitness
References
Available upon request.
Timeline
Talent Manager
Dulcedo Management Group
01.2024 - Current
MIRROR Lead
Lululemon
03.2021 - 11.2022
Server
Wildebeest
05.2019 - 03.2020
Founder
MultiMuse Media
01.2018 - 06.2023
Co-Producer
King Louie Film Productions
01.2018 - 01.2019
Front of House Manager
Deep Cove Brewers & Distillers
02.2016 - 05.2019
Server / Bartender
Deep Cove Brewers & Distillers
02.2015 - 02.2016
Key Holder
Sailor Hagars Liquor Store
02.2014 - 02.2015
Diploma - Media & Communications
Capilano University
Similar Profiles
Papa MbodjPapa Mbodj
Model at Dulcedo Management - Model AgencyModel at Dulcedo Management - Model Agency
Marlanna BrooksMarlanna Brooks
Regional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management ServiceRegional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management Service
THANVIR NISHATTHANVIR NISHAT
Front Desk Executive at Tafawuq Facilities Management L.L.C, Eltizam Asset Management GroupFront Desk Executive at Tafawuq Facilities Management L.L.C, Eltizam Asset Management Group