Summary
Overview
Work History
Education
Skills
Timeline
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JUSTIN SCHMIDT

Cambridge

Summary

Enthusiastic and reliable professional who excels at working in a team to provide superior customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Restaurant Server

Boston Pizza Int
11.2022 - Current
  • Cultivated warm relationships with regular customers
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships

Store Team Member

Dairy Queen Grill & Chill
03.2021 - 10.2022
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability

Education

Bachelor of Arts - Psychology

Wilfrid Laurier University
Waterloo, ON
10.2027

Skills

  • Exceptional customer service
  • Strong work ethic
  • Team collaboration
  • Multitasking and organization

Timeline

Restaurant Server

Boston Pizza Int
11.2022 - Current

Store Team Member

Dairy Queen Grill & Chill
03.2021 - 10.2022

Bachelor of Arts - Psychology

Wilfrid Laurier University

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JUSTIN SCHMIDT