Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Justin Churchill

Dartmouth,NS

Summary

Customer/Patient-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

13
13
years of professional experience

Work History

Kinesiologist

Physiolink Porters Lake
01.2019 - 03.2024
  • Provided patient-centered customer service.
  • Followed detailed treatment plans.
  • Reached out to clients and practitioners via phone, email, etc.
  • Utilized online scheduling software.
  • Performed clinic sanitization duties.
  • Provided education about ergonomics for those who spend long hours at a desk job.
  • Facilitated and obtained appropriate authorizations for care.
  • Advocated for patient autonomy to foster health and safety.
  • Conducted functional tests for patients of varying ages to identify weaknesses, and adjust treatment plans accordingly.

Kinesiologist

PT Health
01.2017 - 01.2018
  • Provided patient-centered customer service.
  • Followed detailed treatment plans.
  • Reached out to clients and practitioners via phone, email, etc.
  • Utilized online scheduling software.
  • Performed clinic sanitization duties.
  • Provided education about ergonomics for those who spend long hours at a desk job.
  • Facilitated and obtained appropriate authorizations for care.
  • Advocated for patient autonomy to foster health and safety.
  • Conducted functional tests for patients of varying ages to identify weaknesses, and adjust treatment plans accordingly.

Professional Mover

Hoyt's Moving and Storage
05.2013 - 08.2017
  • Worked as part of a three-man team
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
  • Assisted in estimating costs and timeframes for moving projects.
  • Labeled packages and boxes to keep track of client items, and packed boxes following organizational guidelines.
  • Moved customer boxes to and from trucks, working quickly to maintain schedules.
  • Utilized hand trucks, dollies, and other equipment to move heavy items safely.
  • Cleaned work area after completion of move ensuring that no debris was left behind in customer home or on property grounds.

Professional Mover

Guardian Movers
04.2012 - 08.2013
  • Worked as part of a three-man team
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
  • Assisted in estimating costs and timeframes for moving projects.
  • Labeled packages and boxes to keep track of client items, and packed boxes following organizational guidelines.
  • Moved customer boxes to and from trucks, working quickly to maintain schedules.
  • Utilized hand trucks, dollies, and other equipment to move heavy items safely.
  • Cleaned work area after completion of move ensuring that no debris was left behind in customer home or on property grounds.

Summer Counselor

Lake Echo Community Center
05.2011 - 08.2012
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Monitored camper behavior, identified issues, and intervened as needed.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Organized games and contests to promote team building among campers.
  • Collaborated with other staff members to ensure successful execution of special events.
  • Encouraged positive relationships between peers through organized activities.
  • Created an inclusive atmosphere where every camper felt welcome and respected.

Education

Bachelor of Science - Human Kinetics

St. Francis Xaivier University
04-2017

Skills

  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Technologically savvy
  • Types 50 WPM with a 96% accuracy rate
  • Fast learner
  • Takes direction well
  • Creative problem solver
  • Critical thinker
  • Able to work independently and collaboratively
  • Meticulous Attention To Detail
  • Interpersonal skills
  • Customer service
  • Able to analyze and parse data
  • Flexible availability
  • Strong English and creative writing skills

References

Michael Monks

709-330-6453

Kim Goulden

902-223-8923

Timeline

Kinesiologist

Physiolink Porters Lake
01.2019 - 03.2024

Kinesiologist

PT Health
01.2017 - 01.2018

Professional Mover

Hoyt's Moving and Storage
05.2013 - 08.2017

Professional Mover

Guardian Movers
04.2012 - 08.2013

Summer Counselor

Lake Echo Community Center
05.2011 - 08.2012

Bachelor of Science - Human Kinetics

St. Francis Xaivier University
Justin Churchill