Justin Campbell
Mississauga,ON
Summary
Hardworking and reliable Commuter Train Operator with 2 years of Conductor experience working for Go Transit. Punctual and extensive time management and communication skills. Proven safety critical and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Commuter Train Operator
Alstom
Toronto, Ontario
08.2022 - Current
- Implemented safety recommendations from regulatory agencies, ensuring compliance with all relevant guidelines and reducing risk of incidents.
- Supported training initiatives for new hires, providing real-world experience as an experienced mentor in the field of train operations.
- Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
- Prevented accidents through vigilant observation of track conditions and proactively communicating potential hazards to control center personnel.
Customer Service Ambassador
Alstom
Toronto, Ontario
09.2021 - 08.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Took ownership of customer issues and followed problems through to resolution.
- Mentored new hires during onboarding process, sharing best practices and helping them develop essential skills for success in their role.
- Contributed to a positive work environment by consistently demonstrating punctuality, professionalism, and strong communication skills.
Driver/Parts Coordinator
Honda
11.2017 - 03.2020
- Responsible for running an efficient and profitable parts department
- Maintain inventory records, build rapport with clientele, and foster a positive work environment with other coworkers
- Deliver and pick up inventory in a time efficient and safely to numerous clients
Parts Professional
Partsource
05.2014 - 11.2017
- Follow store procedures relating to loss prevention and assist with filling, stocking, and ensuring store area is organized
- Deliver an exceptional customer experience by delivering efficient and friendly service
- Ensure execution of customer service experience by providing a solution based problem solving
Education
High School Diploma -
St. Francis Xavier Secondary School
Mississauga, ONSkills
- Up-to-date Canadian Rail Operating Rules (CROR) Certified August 2022
Qualified conductor
Accomplishments
Recipient of the Senior Boys Basketball Coaches Award 2011-2012 (Highschool)
Languages
English
Native or Bilingual
Mechanically inclined.
Informed background in automotive repair
Timeline
Commuter Train Operator
Alstom
08.2022 - Current
Customer Service Ambassador
Alstom
09.2021 - 08.2022
Driver/Parts Coordinator
Honda
11.2017 - 03.2020
Parts Professional
Partsource
05.2014 - 11.2017
High School Diploma -
St. Francis Xavier Secondary School
Similar Profiles
Augustin TraciAugustin Traci
Senior Production Manager at AlstomSenior Production Manager at Alstom
Warren MaysWarren Mays
Electronics Technician at AlstomElectronics Technician at Alstom
Wayne LongdenWayne Longden
Rail Depot Manager at AlstomRail Depot Manager at Alstom