Overview
Work History
Education
Skills
Languages
Certification
Timeline

Justice Mitchell

Hamilton,ON

Overview

5
5
years of professional experience
5
5
Certification

Work History

Environmental Aide

Hamilton Health Sciences Corporation Hamilton, On
04.2021 - Current
  • Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER/ICU operations.

Health Customer Service Representative

M-Health Solutions
10.2022 - 09.2023
  • Maintained detailed patient files and ensuring proper follow-up and resolution of issues.
  • Optimized patient comfort during ECG testing procedures by utilizing proper lead placement techniques and addressing concerns or discomforts proactively.
  • Increased efficiency in the monitoring process by maintaining and troubleshooting telemetry equipment, ensuring uninterrupted data collection.
  • Promoted a positive patient experience by providing compassionate care and answering questions related to heart monitor usage.

Keyholder Manager

Charmed Aroma
07.2019 - 12.2020
  • Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
  • Accepted and processed customer returns.
  • Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
  • Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.

Education

High School Diploma -

Sir Winston Churchill Secondary School, Hamilton, ON
06.2018
  • Recipient of the Cancer Society and Merit Award
  • Participated in the Healthcare Program

Skills

  • CPR C Certified
  • First Aide
  • BLS Training
  • Infection prevention
  • Patient Transport
  • Patient support

Languages

English
Native or Bilingual

Certification

  • First Aide, CPR C and BLS, Canadian Red Cross
  • Teaching English Online 1-1, TEFL Academy
  • TEFL Certification, TEFL Academy

Timeline

Health Customer Service Representative - M-Health Solutions
10.2022 - 09.2023
Environmental Aide - Hamilton Health Sciences Corporation Hamilton, On
04.2021 - Current
Keyholder Manager - Charmed Aroma
07.2019 - 12.2020
Sir Winston Churchill Secondary School - High School Diploma,

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Justice Mitchell