Summary
Work History
Education
Skills
Timeline
Generic

Justelle Lumanu Nshingadi

Mississauga,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Passionate by reading, writing, music but most importantly skincare. I consider it as a whole part of life and must be neglected under no circumstances. Usually advise people regarding their skin problems. Helping them solve their skin issues brings me happiness. Acquiring new things and experience them is fundamentally my go-to. I am curious and constantly learning about new products related to cosmetics mainly in skincare.Meeting people and chatting with them is crucial for me. It helps me discover different perceptions of a given topic and improve areas where I was ill-informed. Simultaneously, it enables me to share my knowledge regarding that concern. I am a fluent English and French speaker

Work History

Salesperson

Justelle
Kinshasa. , Kinshasa
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.

Makeup Artist

Justelle
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Provided personalized advice to customers regarding the selection of products appropriate for their needs.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Researched current trends in beauty industry while staying informed about new technologies available.
  • Recommended specialized treatments for skin conditions such as acne or wrinkles.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.

Assistant Store Manager

Georgine Kiamawete
  • Managed the day-to-day operations of my mother’s store during 4 years, including customer service, inventory management and staff scheduling.
  • Improved sales by marketing the product. I would display the merit of goods, services and understand what exactly people need through communication along with their feedback.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Education

Business Administration Diploma -

Epic College of Technology
Mississauga, ON
11-2025

Certificate of Language Institution -

Congo American Language Institute
Kinshasa.
10-2023

High School Diploma -

Lycée Motema Mpiko
Kinshasa.
10-2021

Skills

  • Communication skills
  • Microsoft word and Excel
  • Apt to learning
  • Adaptability
  • Collaboration
  • Bilingual
  • Dedicated to working and sharing knowledge with others
  • Flexibility
  • Makeup Application
  • Retail sales
  • Customer Relations

Timeline

Salesperson

Justelle

Makeup Artist

Justelle

Assistant Store Manager

Georgine Kiamawete

Business Administration Diploma -

Epic College of Technology

Certificate of Language Institution -

Congo American Language Institute

High School Diploma -

Lycée Motema Mpiko
Justelle Lumanu Nshingadi