Junie Joseph
Toronto,Ontario
Summary
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bus driver
Attridge Transportation
09.2023 - Current
- Maintained punctual transportation service for students by adhering to established routes and schedules.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
- Delivered exceptional service by promptly addressing passenger concerns and requests.
Delivery Courier
Instacart
01.2021 - Current
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Delivery Driver
Uber Eats
01.2022 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
School Bus Driver
Stock Transportation
05.2023 - 06.2023
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in loading and unloading students and belongings.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Lead Prep Cook
El Furniture Warehouse
04.2019 - 06.2022
- Re-structured an organized labeling stock system for ingredients to help maintain inventory levels
- Maintain a clean, orderly, and sanitized kitchen
- Developed a new line procedure that increased efficiency and customer satisfaction.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
- Communicated closely with servers to fully understand special orders for customers.
Cook
Revera Retirement Living
01.2019 - 06.2019
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Customer Service Representative
Call Center Services Inc.
01.2018 - 03.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Kitchen Manager
El Furniture Warehouse
- Created the strategic and tactical approved to enhance 6 team members performance through coaching and training
- Recruited and hired qualified candidates to fill open positions
- Assigned tasks to 6 teams to fit skill levels and maximize team performance
- Order food supplies and kitchen equipment, as needed
- Maintain sanitation and safety standards in the kitchen area.
Kitchen Staff
Maple Downs Golf and Country Club
- Prepared food and served guests while remaining conscious of dietary restrictions based on religion and/or health
- Greet guests and communicate in a professional manner as they arrive.
Education
Skills
- Commercial Driving
- Clean Driving Record
- Confidentiality Understanding
- GPS Systems
- Working Independently
- Attention to Detail
- Customer Service
- Complaint Resolution
Languages
English
Professional Working
Certification
B license
Timeline
Bus driver
Attridge Transportation
09.2023 - Current
School Bus Driver
Stock Transportation
05.2023 - 06.2023
Delivery Driver
Uber Eats
01.2022 - 08.2023
Delivery Courier
Instacart
01.2021 - Current
Lead Prep Cook
El Furniture Warehouse
04.2019 - 06.2022
Cook
Revera Retirement Living
01.2019 - 06.2019
Customer Service Representative
Call Center Services Inc.
01.2018 - 03.2018
Kitchen Manager
El Furniture Warehouse
Kitchen Staff
Maple Downs Golf and Country Club
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