Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Esteban

Mammoth Lakes

Summary

Dedicated and safety-focused professional with a clean driving record and extensive experience at ESTA. Proven ability to ensure passenger safety through meticulous pre-trip inspections and effective communication. Recognized for exceptional customer service and conflict resolution skills, fostering positive relationships with passengers while adhering to strict schedules and regulations.

Overview

30
30
years of professional experience

Work History

Bus Driver

ESTA, Eastern Sierra Transit Authority
10.2019 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
  • Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
  • Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
  • Improved communication, providing clear and helpful announcements for passengers regarding stops and delays.
  • Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
  • Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
  • Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
  • Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
  • Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
  • Employed conflict resolution skills to manage disputes or concerns, maintaining peaceful travel environment.
  • Engaged in continuous professional development, attending workshops on safety practices and customer service.
  • Navigated through diverse weather conditions, guaranteeing safe arrival despite challenges.
  • Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
  • Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
  • Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
  • Inspected bus for any mechanical issues before departure.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Assisted passengers with inquiries and requests during trips.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Aided passengers with disabilities or special needs.
  • Operated large vehicles in difficult urban and rural conditions.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Updated and maintained accurate trip logs and records.
  • Inventoried bus emergency and first aid supplies and equipment.
  • Diffused potential passenger disputes with fairness and professionalism.

Maintenance Crew Member

Sierra Nevada Resort And Spa
03.2016 - 09.2019
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Collaborated with other departments to address cross-functional maintenance needs effectively.
  • Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
  • Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
  • Fostered a positive work environment by providing training and guidance for junior crew members as needed.
  • Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
  • Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Installed new locks, door handles, and door closers.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Reported issues to property manager so effective resolutions could be put into place.

Owner/Operator Truck Driver

Myself
04.2008 - 11.2016
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.

Worker

Lear Corporation
04.2005 - 03.2007
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.

Sales Associate

GE Polymershapes
03.1996 - 03.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Civil Engineering

Universidad Católica De Chile
Santiago, Chile

Skills

  • Clean driving record
  • Safety-focused
  • Pre-trip inspections
  • Weather condition driving
  • Defensive driving
  • Safety practices
  • Problem-solving
  • Scheduling adherence
  • Elderly and disabled assistance
  • Passenger safety
  • Local traffic regulations
  • Passenger assistance
  • Adaptable to change
  • Map reading
  • Inclement weather driving
  • Route planning
  • Vehicle inspections
  • Commercial driving
  • Vehicle maintenance
  • Team collaboration
  • DOT standards
  • Impeccable safety history
  • Emergency procedures
  • Passenger interaction
  • Regulatory compliance
  • Technology-based navigation
  • Fuel efficiency
  • Technical aptitude
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Patience under pressure
  • Basic mechanical knowledge
  • GPS navigation
  • Conflict resolution
  • First aid
  • Wheelchair lift operation
  • Local routes
  • Traffic laws
  • Surveillance awareness
  • Dependability and punctuality
  • Map proficiency
  • Strong safety history
  • Defensive driving expert
  • Safe driving techniques
  • Bus maintenance
  • Navigation and road safety
  • Impeccable driving record
  • Route schedule adherence
  • Air brake certification
  • Technology-driven navigation
  • Local traffic laws
  • Bus operation
  • Vehicle safety and maintenance
  • Dependable and trustworthy
  • Vehicle inspection
  • Communication and interpersonal skills
  • Valid Driver's license
  • CDL license
  • Passenger service and safety
  • Critical thinking
  • Decision-making
  • Defensive driving practices
  • Bus cleaning
  • Tires and brakes inspections
  • Customer relations
  • Strong working relationships
  • Fire extinguisher use
  • Van and shuttle operation
  • Transportation logs
  • Traffic laws and regulations
  • Accident avoidance
  • Two-way radio operation
  • Transportation regulations
  • Ability to lift 50 pounds
  • Emergency response
  • Public transit operations
  • Commercial drivers license CDL
  • Daily logs
  • Emergency exit door operation
  • Passenger boarding
  • Special needs passengers
  • Minor mechanical repair
  • Trip organization

Languages

Spanish
Native or Bilingual

Timeline

Bus Driver

ESTA, Eastern Sierra Transit Authority
10.2019 - Current

Maintenance Crew Member

Sierra Nevada Resort And Spa
03.2016 - 09.2019

Owner/Operator Truck Driver

Myself
04.2008 - 11.2016

Worker

Lear Corporation
04.2005 - 03.2007

Sales Associate

GE Polymershapes
03.1996 - 03.2004

Civil Engineering

Universidad Católica De Chile

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Jose Esteban