Junhee Kim
Ottawa,ON
Summary
Dedicated and dynamic professional with proven expertise in customer service and cash handling accuracy. Excelled in boosting customer satisfaction and store cleanliness, demonstrating exceptional organizational skills and reliability. Achieved notable improvements in customer relations through effective communication and problem-solving abilities. Adept in cash handling accuracy and maintaining store cleanliness. Demonstrated ability to improve team morale and customer loyalty through effective communication and professional dispute resolution. Skilled in multitasking and organization, significantly contributing to workplace efficiency and reliability.
Overview
1
1
year of professional experience
Work History
Store Associate, Cashier, Retailer
Ups Store
09.2024 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained a clean and organized store environment, enhancing the overall experience for customers.
Cashier, Barista, Server, Cleaner
Wonder Donuts
06.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Western Canada High School
Calgary, AB07-2021
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Organization
- Store cleanliness maintenance
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Store Associate, Cashier, Retailer
Ups Store
09.2024 - 12.2024
Cashier, Barista, Server, Cleaner
Wonder Donuts
06.2024 - 09.2024
High School Diploma -
Western Canada High School
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