Jungah Kim
Toronto,ON
Summary
MS Office is available, communicates and presents well, has a systematic approach and powerful multitasking maximizes customer satisfaction, learns and understands everything quickly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service /Cashier
TWO NINE TEA
Toronto, ON
09.2021 - Current
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted over 30 customers per day.
Student Volunteer
Ultimate Destinations Weddings
Toronto, ON
02.2020 - 02.2020
- Stored clothes
- Restocked stickers and pamphlets.
- Answered questions from nearly 90 guests.
- Issued tickets to customers and collected payment and fees for desired services.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
Education
Some College (No Degree) - English
Kyungnam University
South Korea, MasanAssociate of Arts - Tourism Management
Seneca College
North York, ON04.2021
Skills
- MS Office - Word, PowerPoint, Excel
- Language skills - English, Korean
- Communication skills
- Presentation skills
- Sales
Certification
THIA Travel Insurance
AODA Training module
CLIA
Air Canada Airline Economics
Guest Service Professional Making Connections
Amadeus
Safe Travel Planner
Sabre
Air Canada certificate global sales
ECPAT
Manulife - travel insurance
Orlando
Timeline
Customer Service /Cashier
TWO NINE TEA
09.2021 - Current
Student Volunteer
Ultimate Destinations Weddings
02.2020 - 02.2020
Some College (No Degree) - English
Kyungnam University
Associate of Arts - Tourism Management
Seneca College
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