Summary
Overview
Work History
Education
Skills
Timeline
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Gilbert June Ruiz

Merced

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Olive Garden Restaurant. Skilled in enhancing guest satisfaction through effective order taking and menu recommendations. Proven ability to foster relationships, ensuring repeat business and a welcoming atmosphere. Proficient in POS system operation and committed to maintaining high standards of cleanliness and organization.

Overview

5
5
years of professional experience

Work History

Restaurant Server

Lupians Mexican Reastrant
01.2024 - 10.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Lead Restrant Busser

Olive Garden Restaurant
05.2023 - 01.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Customer Sales Representative

Pro Appliance
01.2020 - 02.2023
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.
  • Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.

Education

High School Diploma -

Merced College
Merced
06-2023

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Menu recommendations
  • Cash handling
  • POS system operation
  • Detail-oriented
  • Safe food handling

Timeline

Restaurant Server

Lupians Mexican Reastrant
01.2024 - 10.2024

Lead Restrant Busser

Olive Garden Restaurant
05.2023 - 01.2024

Customer Sales Representative

Pro Appliance
01.2020 - 02.2023

High School Diploma -

Merced College

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Gilbert June Ruiz