Julya Visconti
Summary
Self - driven and highly motivated professional with a strong passion for providing exceptional customer service in various fields. A reliable worker with a strong time management skills, detail - oriented and able to learn new tasks quickly and effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Intelcom
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Esthetician
Lash Babe
08.2021 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Housekeeper
Julya Visconti
03.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Babysitter
Julya Visconti
05.2021 - 09.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Daycare Provider
Le Petit Palais Enchanteé
02.2021 - 08.2021
- Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
Cashier
Tim Hortons
11.2017 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Lester B Pearson High School
Montreal Nord06-2019
Skills
- Customer Service
- Team Collaborator
- Multitasker
- Problem Solver & Complaints Resolution
- Effective Communicator
Languages
English
Native or Bilingual
French
Full Professional
Italian
Limited Working
Spanish
Limited Working
Certification
- Eyelash extensions
- Teeth whitening
- Eyebrow lamination and lash lift
- Facials
- Microneedling
- Radio frequency / lipo cavitation
- Ear candling
- Waxing
Hobbies and Interests
- Health and fitness trainer
- Passionate traveler
Timeline
Customer Service Representative
Intelcom
10.2024 - Current
Esthetician
Lash Babe
08.2021 - Current
Babysitter
Julya Visconti
05.2021 - 09.2024
Housekeeper
Julya Visconti
03.2021 - Current
Daycare Provider
Le Petit Palais Enchanteé
02.2021 - 08.2021
Cashier
Tim Hortons
11.2017 - 03.2020
- Eyelash extensions
- Teeth whitening
- Eyebrow lamination and lash lift
- Facials
- Microneedling
- Radio frequency / lipo cavitation
- Ear candling
- Waxing
High School Diploma -
Lester B Pearson High School
Similar Profiles
BENEDICT ADELOYEBENEDICT ADELOYE
Feild Technical at intelcomFeild Technical at intelcom
Kerry MooreKerry Moore
Package Handler at IntelcomPackage Handler at Intelcom
Naveen kapoorNaveen kapoor
Package Delivery Driver at INTELCOMPackage Delivery Driver at INTELCOM