Juliette Ressel
Surrey,BC
Summary
A hardworking, vibrant, kind, energetic individual with outstanding customer service and food preparation skills. As well as a person who is well-established in fast-paced and challenging environments and can multitask when necessary. Taking consistent pride in work done, ensuring quality results. Overall, someone who works well with a team and simultaneously puts a smile on customers' faces.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Citizen Server and Team Trainer
Bria Communities- The Waterford
09.2021 - Current
- Prepare and serve meals, beverages and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in senior's health status to appropriate party.
- Developed and maintained relationships to improve mental health of seniors
- Served alcoholic refreshments during bar hours
- Trained and mentored 5 new personnel hired to fulfill various roles
Crew Member
Mcdonalds
05.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- With team effort became number 1 McDonalds location in BC
Mixologist and Supervisor
Menchies
05.2020 - 12.2021
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Notified owner of low product inventory and customer complaints.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Key holder
- Increased sales by 10% and was able to handle large crowds during summer rush
Pizza Cook and Cashier
Westin Pizza
03.2021 - 09.2021
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Consistently maintained clean working areas and cooking surfaces.
- Managed up to 40 calls per day
Education
Associate of Science - General Studies, Biology
Douglas College
New Westminster, BC06.2027
High School Diploma -
North Delta Secondary School
Delta, BC06.2023
Skills
- Reliable
- Punctual
- Quick Learner
- Multitasker
- Customer Service
- Food Prep and Safety
Languages
English
Native or Bilingual
Punjabi
Elementary
Certification
- Food Safe
- First Aid
- Serving it Right
Timeline
Crew Member
Mcdonalds
05.2022 - Current
Senior Citizen Server and Team Trainer
Bria Communities- The Waterford
09.2021 - Current
Pizza Cook and Cashier
Westin Pizza
03.2021 - 09.2021
Mixologist and Supervisor
Menchies
05.2020 - 12.2021
Associate of Science - General Studies, Biology
Douglas College
High School Diploma -
North Delta Secondary School
- Food Safe
- First Aid
- Serving it Right
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