I am an efficient and personable worker with experience and confidence in customer service. With a positive attitude, I work comfortably in challenging and fast paced environments. I adapt quickly and work to keep an optimistic mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Delicato Family Vineyards
05.2023 - Current
Greeted customers upon arrival with professionalism and cheerfulness.
Took reservations by phone and walk-in, keeping scheduling demands in mind to avoid overbooking.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Trained new hostesses on customer service and restaurant policies.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Front Desk Receptionist
Kenwood Inn
03.2024 - 06.2024
Greeted guests at front desk and engaged in conversations while managing check-in process.
Collected room deposits, fees, and payments.
Scheduled, coordinated and confirmed appointments and meetings.
Completed all tasks in compliance with company policies and procedures.
Handled assignments independently with good judgement and critical thinking skills.
Deli Clerk
Bianchini's The Sandwich & Salad Market
03.2022 - 04.2023
Eventually promoted to weekend manager.
Operated cash register to manage cash and credit card transactions.
Made food according to standard recipes with requested changes for customer satisfaction.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Maria Carrillo High School
Santa Rosa, CA
06-2021
Skills
Telephone reception
Exceptional communication
Sales strategies
Customer service
Front of house organization
Optimism
Certification
ServSafe
Food Handlers License - August 2024 - August 2026
Timeline
Front Desk Receptionist
Kenwood Inn
03.2024 - 06.2024
Host
Delicato Family Vineyards
05.2023 - Current
Deli Clerk
Bianchini's The Sandwich & Salad Market
03.2022 - 04.2023
High School Diploma -
Maria Carrillo High School
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