Highly organized detail-oriented personnel with excellent communication skills and proficiency in computer software. Demonstrate a strong work ethics, adaptability and commitment to maintain confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer service/Return Associate/Cashier
Rona
06.2023 - Current
Assist customers with necessary information regarding the product details and where it is located in the store
Process returns by verifying the product and transferring the returned product to appropriate departments
Help customers in the process of regular checkout and self-checkouts
Processing online orders and curbside pickups.
Supervisor
Dutchie's Fresh Market
12.2021 - 12.2022
Check resumes, hire, develop, inspire, and train top talents
Maintaining inventory records
Ensuring products are stocked, labeled, and priced properly
Ensuring associates get scheduled breaks and meal periods
Engage with customers, build a loyal customer base with pleasant conversation, and make sure customers leave with satisfaction.
Crew leader/Packer/Service
Dare Foods LTD
06.2020 - 01.2021
Conduct hourly checking of the machines and the metal detectors
Analyse the hourly actual production and the estimated production and mark down the findings
Efficiently completed all necessary daily paperwork
Provide feedback on individual workers to supervisor for performance management purposes
Help with packaging processed goods when there is shortage of employees or while relieving them for breaks.
Education
Global Hospitality Management -
Conestoga College Institute of Technology and Advanced Learning
Waterloo, ON
01.2021
Global Business Management -
Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON
01.2020
Bachelor of Business Administration -
Bharata Mata College
Kerala, India
01.2018
Skills
Multi-tasking
Communication skills
Problem Solving Skills
Microsoft Word and Excel
Leadership Skills
Adaptability
Documentation expertise
Coachable
Languages
English
Full Professional
Certification
Food Handling
Smart Serve
WHMIS
Timeline
Customer service/Return Associate/Cashier
Rona
06.2023 - Current
Supervisor
Dutchie's Fresh Market
12.2021 - 12.2022
Crew leader/Packer/Service
Dare Foods LTD
06.2020 - 01.2021
Global Hospitality Management -
Conestoga College Institute of Technology and Advanced Learning
Global Business Management -
Conestoga College Institute of Technology and Advanced Learning