Juliet Castine
San Jose
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
26
26
years of professional experience
1987
1987
years of post-secondary education
Work History
Restaurant Manager
Jackie's Place Restaurant
San Jose
2018.11 - Current
- Managed daily restaurant operations to ensure smooth service and guest satisfaction.
- Trained and supervised staff to maintain high service standards and teamwork.
- Developed and implemented training programs for new employees in various roles.
Hotel Assistant Manager /AGM
Extended Stay America
San Jose
2017.04 - 2020.12
- Assisted guests with check-in and check-out processes efficiently.
- Managed room assignments and ensured cleanliness standards were met.
- Coordinated maintenance requests and followed up on service completion.
Food Court Associate/Front End Associate
Costco
San Jose
2012.05 - 2016.02
- Provided exceptional customer service in a fast-paced food court environment.
- Operated kitchen equipment and maintained cleanliness according to safety standards.
- Assisted in food preparation and assembly of menu items for customers.
Medical Assistant
Concentra Medical Center
Oakland
2005.09 - 2007.04
- Assisted with patient intake and updated medical records efficiently.
- Coordinated appointment scheduling and managed patient flow effectively.
- Prepared examination rooms and ensured cleanliness for patient comfort.
Front Desk Receptionist
Salomon Smith Barney
Los Altos
2000.06 - 2002.12
- Answered multi-line phone system and routed calls to appropriate departments.
- Maintained office supplies inventory and facilitated timely reordering processes.
- Assisted clients with inquiries and provided exceptional customer service support.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Bryman College
Hayward, CA 2003.01 - 2004.08
General Education Diploma
Santa Clara, CAMount Pleasant High School
San JoseTimeline
Restaurant Manager
Jackie's Place Restaurant
2018.11 - Current
Hotel Assistant Manager /AGM
Extended Stay America
2017.04 - 2020.12
Food Court Associate/Front End Associate
Costco
2012.05 - 2016.02
Medical Assistant
Concentra Medical Center
2005.09 - 2007.04
Bryman College
2003.01 - 2004.08
Front Desk Receptionist
Salomon Smith Barney
2000.06 - 2002.12
General Education Diploma
Mount Pleasant High School