Julie Whitbread
Brantford,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Dental Receptionist
Brant Smiles Family Dentistry
01.2024 - 02.2024
- Answered phone calls and messages for multiple-provider dental office, scheduling appointments, and handling patient inquiries.
- Greet and check in patients for their appointments, ensuring current information is on file
- Maintain daily scheduled appointments efficiently and effectively, to benefit both patients and care providers
- Process treatment payments through insurance providers, collect payments through POS, ensure proper paperwork is signed and sent to secondary insurance providers when necessary
- Ensure all proper codes and treatment is correct prior to completion of payment and submission.
Customer Service/Brand Photographer
Studio50 Living - Concrete Furniture & Homewares
01.2017 - 06.2023
- Assist customers in retail setting, including answering questions and education about products, taking payment, making recommendations on use cases
- Additional customer assistance for workshops, customer appreciation events, and several One-of-a-Kind shows in Toronto
- Daily print/pick/schedule multiple online orders for courier pick up and responding to specific customer questions regarding orders
- Customized photography strategies based on intended use and company preferences. Conducted pre-shoot consultations to discuss clients'' needs and preferences for optimal results.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Office Manager
Mountview Services - Landscaping & Property Maintenance
01.2013 - 01.2017
- Respond to customer inquiries regarding services and direct messages and communication to appropriate departments.
- Managing AP/AR - entry of invoices/payments in Quickbooks, receipt of customer payment via phone/email, bank deposits, providing reports, following up on all past due invoices, etc
- Payroll administration, including timely collection of time cards, accurate payroll data input, following regular remittance schedule, completing CRA payroll remittance as scheduled, ensuring individual payroll factors are applied based on employee (ie: vacation pay, uniform remittance, etc.)
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Created, maintained and updated filing systems for paper and electronic documents.
Dental Technician (Removable Level 1A)
Pow Laboratories
01.2010 - 01.2013
- Skills include; Articulation, Pouring/Trimming Models, Denture/Chrome Investing, Model Duplication, Pumice/Polish of Dentures, Metal Casting
- Development of strong organizational/multi-tasking abilities, communication, and teamwork skills
- Effectively managed time to prioritize and complete multiple cases simultaneously, allowing for consistent workflow and timely delivery of products.
- Also worked here previously as a delivery driver from Jan 2008 - March 2009.
Education
Veterinary Technician Diploma - Veterinary Technician
Seneca College of Applied Arts & Technology
King City, ON01.2002
Skills
- Customer Service
- Visual storytelling
- Adobe Lightroom
- Workflow Management
- Organizational Skills
- Clear oral/written communication
- Emergency First Aid & CPR/AED Level C certification
- Social Media Marketing
- Advanced Camera Skills
Volunteer Experience
- Holmedale Art Crawl, A grassroots self-guided art crawl to showcase the many artists who live in this unique Brantford neighbourhood. Founding member of the organizing committee.
- Canadian Conservation, Donation of photographs to an online auction of wildlife and nature prints that benefits organizations that work to protect Canadian wildlife and habitat. I have participated in auctions that have donated to Polar Bears International, Wildlife Preservation Canada, and Raincoast Conservation Foundation.
- Brant Waterways Foundation, Donation of photographs in fundraising efforts to protect and promote local waterways and trails in Brant, Brantford, & Six Nations.
Hobbies and Interests
- Photography
- Painting
- Gardening
- Wildlife & nature
- Reading
Timeline
Dental Receptionist
Brant Smiles Family Dentistry
01.2024 - 02.2024
Customer Service/Brand Photographer
Studio50 Living - Concrete Furniture & Homewares
01.2017 - 06.2023
Office Manager
Mountview Services - Landscaping & Property Maintenance
01.2013 - 01.2017
Dental Technician (Removable Level 1A)
Pow Laboratories
01.2010 - 01.2013
Veterinary Technician Diploma - Veterinary Technician
Seneca College of Applied Arts & Technology
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